A 99.9% Server Uptime
The advantage of creating your own shared website hosting platform is that you do not need to worry about compatibility issues – you design a given set of software tools in such a manner so as to work with a given set of hardware components. The final outcome is something significantly more steady and reliable, because there are less possible chances of failure. We have set up our cloud hosting platform atop time–tested hardware components and a strongly customized version of SELinux in an attempt to create a totally safe home for your websites.
Because of this, with all our Linux shared website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to supply a high–performance hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure a superluminal connection speed with the rest of the world.
And because of this, no matter which data centers you pick: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned cash at risk, you can’t feel truly safe. That is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel satisfied with our service or in case you would like to get an even more robust hosting solution, such as a Linux VPS web hosting or even a dedicated servers hosting packages – we will give you your money back in full, with no secret costs or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you probably know how irritating this can be, even more so if your website is at stake. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here and they’ll get back to you in less than 1 hour. And the best thing is that their average ticket response time is just twenty minutes!